Frequently Asked Questions (2024)

Okta certifications are role-based and designed to set baseline skill standards for key technical personnel that work with Okta. Credentials are earned by passing an Okta certification exam, series of exams, or by fulfilling other performance-based activities. Target credentials for inclusion in the programme include Okta Certified Professional*, Okta Certified Administrator *, Okta Certified Consultant, Okta Certified Developer, Okta Certified Architect.

After you achieve a certification credential, you must meet ongoing requirements in order to keep credentials current and use Okta certification logos. This may include the completion of specific training, recertification exams, or even sitting for core exams at designated intervals. You will be notified by Okta regarding requirement and timeline for completing recertification activity.

Okta Certified Professional and Okta Certified Administrator exam fees are $150 USD for each exam attempt. The Okta Certified Consultant Exam fee is $300 for each attempt. No discounts are offered for retakes. Payment for the exam is made during the appointment process and may be paid for by credit card or by using an exam voucher provided by Okta. If cancellation becomes necessary, refunds can be given only if the cancellation policy was adhered to and they will only be granted to the original credit card utilised during the appointment process.

Okta Certification exams are scheduled and proctored online through Examity. First, you must register by creating a user profile on theExamity site. Complete registration and scheduling instructions can be found in theExamity User Guide.

It is not required that you attend a training class prior to your exam; however, taking recommended training and reviewing Okta Community assets will put you on a fast track to certification success. It is also highly recommended you review the corresponding guide for the exam you are preparing to take;Professional Exam Study Guide,Administrator Exam Study Guide, andConsulting Exam Study Guide.

Okta Certification exams are delivered in a proctored, online format which means that exams can be taken from most any location at a time that is convenient for you, without travel to a test centre. Review theExamity User Guidefor more information about the online proctored format.

You will need a computer with a video camera, audio (both microphone and speaker capability), a browser, and a strong internet connection. You must bring your ID to verify your identity prior to starting an exam.

Unless otherwise noted in an exam study guide, Okta certification exams are closed book. The use of reference materials (hardcopy or electronic) is prohibited during the examination. You are also not allowed any electronic devices during testing.

Your final exam result will be sent to you via email within seven (7) days of taking your exam.

Once all published requirements are met, you will earn the certification credential and be authorised to use the certification title and logo on your business cards and other professional collateral.

In the event that you fail to pass an Okta certification exam, you may retake the exam under the following conditions:

  • You can retake a failed exam after 14 days from the date of your most recent attempt.
  • You can take an exam up to three times in one year from the date of your first attempt. If you fail the exam three times, you may not retake the exam without consent from the Okta Certification Programme.
  • Candidates may only take beta exams one (1) time.
  • Candidates may not retake a passed exam.
  • Exam fees must be paid for each attempt and will not be refunded for a failed exam.

To preserve the security and value of the certification programme, all candidates must accept the terms and conditions of the Okta Certification Programme Agreement during the registration process and at the beginning of any Okta certification exam. Acceptance of terms is required be officially certified and to maintain valid certification. Download the agreement and read it in full before scheduling your Okta exam. If you are not willing to be bound by the Agreement, you will not be allowed to take the exam.

You may reschedule or cancel an appointment up to 24 hours prior to the start of the appointment. You may not reschedule or cancel an exam appointment once it has started. If you do not complete the exam at the scheduled time and did not contact Examity 24 hours in advance to cancel or reschedule, you will be charged the full exam fee.

Refunds, if the cancellation policy was adhered to, will be processed for the credit card utilised during the appointment process. More details about the refund policy can be found in theCertification Programme Handbook.

Frequently Asked Questions (2024)

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